Very kind words…


Whilst working as Product Owner at NHS Digital, Jon joined our team as UX Lead, and very quickly transformed a good product into an excellent product. Jon was central to transforming our delivery from a technical approach to a user/business led approach, quickly getting buy in from both the internal multi skilled team and our customers. His experience and knowledge of UX is second to none, with the ability to quickly analyse a business problem, user research, and present a range of high quality wireframes and prototypes. I personally learnt a great deal from Jon, and hope to get chance to work with him again some time in the future.

Paul Freear, Product Owner at NHS Digital.


I cannot recommend Jon highly enough. Going to him with a list of data and an idea, Jon has the ability to take an early concept into a very beautiful, user friendly wireframe in a matter of days. He is flexible, takes feedback and is an absolute pleasure to deal with. If we had budget, we would be nabbing him full-time!

Lucinda Kelly, CEO & Founder at Popertee Ltd.


I worked with Jon in his role as Principal UX Designer at EE. Throughout that time, I found him to be an insightful, intelligent product and user experience designer.

He is zealous in his approach to customer centered design, pushing for the right way, but balancing with the need to actually deliver.

He is excellent at communicating his vision, bringing people along with him (peers and board level stakeholders) so that what is delivered is both exceptional and fit for purpose.

Having worked with Jon on a bespoke project, I actively campaigned to have him join my major project team to lead the entire user experience and product design element (c. £5m investment to overhaul the entire customer sales journey and automate it).

Jon’s genuinely one of the best product and UX people I’ve ever worked with and I’m very comfortable recommending him. Would love the chance to work with him again.

Denise Dunne, Director of eCommerce at EE


Jon is a very passionate, pro-active and technically proficient User Experience Designer who can be counted upon to deliver visible and measurable improvements to the user experience.

Being results focussed, he quickly built the trust and respect of stakeholders at Lloyds Banking Group, and was able to drive a focus on customer centricity – even when working in the highly regulated financial services industry.

Playing a key role in the rebranding and restructuring of halifax.co.uk, Jon faced into technical and product teams – successfully co-ordinating a significant change to the site’s navigation model and information architecture.

Paul Crowley, Head of User Experience & Design: myBBC, Homepage & Content Discovery, GEL at BBC


Jon is a sharp witted, highly creative UX specialist – he quickly understands complex situations, can clearly articulate options and has a sharp ability to focus in on realistic, achievable solutions.
His technical knowledge is excellent, as is his presentation both verbally and visually.
Jon was my colleague for several years, and we worked on a number of high profile, sensitive projects for EE – which had the intense scrutiny of CEOs and top management.
His input as UX was always invaluable – he has an ability to develop solutions that were optimal for the customer and clearly understood by the stakeholders.
I would look forward to working together with Jon in the future.

Emma Godivala, UX and Design Manager at StepChange Debt Charity


Jon displays a rare combination of brilliance in the nitty gritty of UX, clarity of strategic thought, and personal qualities of humour, integrity and passion.
Again and again, Jon proves his huge worth to our company – constantly impressing stakeholders and clients with his authoritative insights, well thought-out recommendations and professional attitude.
I have absolutely no hesitation in recommending Jon as a huge asset to any organisation wanting to improve the usability of its products and services.

Simon Henry, Copywriter at EE


Jon is an excellent UX Designer, capable of managing the project throughout the whole processes. He’s knowledgeable, communicates clearly, has a great wealth of experience. Jon stays calm under pressure and is a great team player, with awesome sense of humor. I can strongly recommend Jon!

Gosia Liput, Studio Manager at Orange Digital


I have operated with Jon on a number of strategically important, high profile projects over the course of 2012 and I would have no hesitation in recommending his work. Jon is a very talented UX specialist.

He has the ability to design and deliver the optimum customer experience from the very flattest set of requirements.

He has a real eye for putting the customer at the heart of every project he works on and I’m certain this is an agnostic skill attributable to which ever industry he operates in.

As a product manager I’d say having Jon in your team undoubtedly strengthens every aspect of the product output. He’s a good guy and a real asset to our business.

Kevin Marrow, Product Owner at Orange Digital


Jon has excellent knowledge and experience in the full life-cycle of User-Centred Design. He integrated into our team quickly and provided excellent work for us on internal projects, and with key clients.

Jon is a charismatic guy, who I would have no hesitation in recommending fully.

Pete McClory, MD at Curve Agency


View more recommendations on my LinkedIn profile.